Privacy Policy

HIPSALONS
HIP COLONY SDN BHD (1356003-D)

At HIPSALONS, operated by HIP COLONY SDN BHD (1356003-D), we respect your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 of Malaysia.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you interact with us, submit an enquiry, register your interest, visit our website, or use our services.

1. Personal Data We Collect

We may collect personal data that you voluntarily provide to us, including but not limited to:

Full name
Contact number
Email address
Profession or business type
Years of experience
Business enquiry details
Preferred location or service interest
Any other information submitted through our forms, WhatsApp, social media, website, or other communication channels

We may also collect basic technical information when you visit our website, such as cookies, device information, browser type, and website usage data.

2. Purpose of Collecting Personal Data

Your personal data may be collected and used for the following purposes:

To respond to your enquiries
To contact you regarding HIPSALONS services, packages, promotions, or opportunities
To process registrations, appointments, viewings, or consultations
To provide information about private salon suites, co-sharing salon spaces, and related services
To improve our customer service, marketing, website, and business operations
To send updates, reminders, promotional materials, or follow-up messages
To comply with legal, regulatory, accounting, or business requirements

3. Disclosure of Personal Data

We do not sell your personal data.

However, we may share your personal data where necessary with:

Our internal team and authorised representatives
Service providers, contractors, marketing platforms, IT providers, or business partners who support our operations
Professional advisers such as auditors, lawyers, or consultants
Government authorities, regulators, or enforcement bodies where required by law
Any party required for the purpose of fulfilling your enquiry, registration, or service request

All third parties are expected to handle your personal data securely and only for the intended purpose.

4. Marketing and Communication

By submitting your details to us, you agree that we may contact you via phone call, WhatsApp, SMS, email, social media, or other communication channels to provide more information about HIPSALONS, follow up on your enquiry, and share relevant service updates or promotions.

You may opt out from receiving marketing communications at any time by contacting us.

5. Security of Personal Data

We take reasonable steps to protect your personal data from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Personal Data

We will retain your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law.

When your personal data is no longer required, we will take reasonable steps to delete, destroy, or anonymise it.

7. Access and Correction

You have the right to request access to your personal data and to correct any inaccurate or incomplete information.

To make a request, you may contact us using the contact details provided below.

8. Cookies and Website Tracking

Our website or online platforms may use cookies, tracking pixels, analytics tools, or similar technologies to improve user experience, analyse website traffic, and measure marketing performance.

You may adjust your browser settings to refuse cookies, but some website functions may not work properly.

9. Links to Third-Party Websites

Our website or advertisements may contain links to third-party websites, platforms, or social media pages. We are not responsible for the privacy practices, content, or security of those third-party websites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website or communicated through appropriate channels.

Your continued interaction with us after any update means you accept the revised Privacy Policy.

11. Contact Us

For any questions, requests, or complaints regarding your personal data, please contact:

HIP COLONY SDN BHD (1356003-D)
Operating Brand: HIPSALONS

Unit UG-2 & UG-3, Level UG Menara Ken TTDI,

37, Jalan Burhanuddin Helmi, Taman Tun Dr Ismail, 60000 Kuala Lumpur

03-27014369
(CALL / WHATSAPP)